Let's return to the Fundamentals
Let's Return to the Fundamentals
Recently, we have observed that Customer Service has transformed into Customer Hassle. As the world is constantly evolving and customers’ expectations are skyrocketing, businesses have been compelled to adjust to keep up with these demands. However, in trying to cater to these requirements, Customer Service has become outdated.
PK Payments has returned to the fundamentals.
We are different; at PK Payments we believe in partnerships. Our business model is predicated on boutique service. You’re not a customer; you’re our partner in business.
Welcome to our Concierge Service. How may I assist you?
At PK Payments, we recognize the significance of having a direct point of contact. Therefore, we offer your business a dedicated personal Concierge.
Whether you have a query related to your account or require a new payment solution for an upcoming event, our team is always ready to provide the necessary support. We understand that personalized service matters and aim to address you by name instead of just a number.
PCI Compliance
Ensuring the security of your business is essential. At PK Payments, we provide assistance in maintaining compliance.
At our company, we take compliance seriously. Right from the start, we make sure your business is compliant, and we are proud to provide ongoing support to ensure you stay compliant. Every year, our team will reach out to help you with your PCI renewal and answer any questions you may have.
It’s always better to take a proactive approach rather than a reactive one!
Customer Service
At PK Payment, we are fully committed to providing the highest level of service to every individual and business, without any conditions. We always go the extra mile to ensure that we do everything within our power to assist. Our approach is proactive, so we try to identify and resolve issues before they even arise.
